David Parrish - International Business Adviser for Creative People
 

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Viral marketing - MUTO video

Thanks to Danielly Netto from Newcastle University Business School, who's researching business models in the creative industries, for including this viral video in her presentation.

This is a video from artist BLU showing the awesome MUTO 'animated graffiti' work in Buenos Aires.

Published on the internet using a Creative Commons licence, it's already had about 3,000,000 views on YouTube so far and received nearly10,000  comments.

The business model used has been categorised as 'Findability/Creative Investment'. In other words, the creator gives something away for free in order to reap financial benefits by other means. It's one of the 3 (or 14) Kinds of Free.

It's a brilliant example of viral marketing !!

See also Viral Marketing Video from Berlitz.

See also Buzz Marketing

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Don't be a 'Poor Pioneer'

I often advise creative entrepreneurs who have innovative products or services. Sometimes it's a completely new idea and they are planning to open up a new market for it.

Someone asked me whether I'm ever tempted to 'steal' the ideas people tell me about when I'm advising them. My answer was firmly No, for two reasons - more later.

My job as an adviser is to ask questions, including tough ones, to help entrepreneurs make their creative businesses even more successful.
One question that goes straight to the heart of business strategy is this:
"If you are successful in developing your new product or service, and open up a lucrative market for it, what is to stop other businesses (perhaps bigger businesses with more resources and power than you) following you into the marketplace and taking most of the profits?"
It's a killer question that sometimes people cannot answer.

Sometimes the truth is that there is nothing at all to stop others joining the party once all the hard work has been done. In this case I fear for the business concerned. I tell them that they may end up penniless after opening up new frontiers - they may become a 'Poor Pioneer'.

Creative people take pride in being 'groundbreaking'. But breaking the ground for others to make all the profit is not so smart!

In other cases the entrepreneur's answer is that other businesses cannot enter the market and take the profits, because they have created some sort of 'barrier to entry' to prevent others joining the party. In creative enterprises the barrier to entry is often some kind of intellectual property such as a patent or copyright-protected work. In this case copycats cannot easily follow them into the marketplace with 'me-too' products or services.

Intellectual Property Rights are the creative entrepreneur's defence against commercial predators.

Which takes me back to the question of why I don't copy my clients' ideas and set up a rival business.
The first answer is that it would be unethical to do so and I have a reputation to protect.
However the second answer is more pertinent and more powerful; it is in two parts:
1. I don't want to steal something that in turn can be stolen from me. In other words, if there isn't a barrier to entry for me, then there isn't a barrier to entry for further competitors. I too could end up being a Poor Pioneer.
2. The business initiatives I really do envy are those that do have barriers to entry, that have some kind of monopoly rights for the owner to exploit alone. But of course these are the very ones that I cannot steal!

So I either (1) don't want to, or (2) cannot set up as a competitor to my client after hearing about their new business initiative.
I'm still ethical, of course, but that's not really relevant here.

The most successful creative enterprises are capable of both (a) developing new products or services and (b) using intellectual property rights to protect their position against competitors so they can enjoy the fruits of their creativity without 'new entrants' stealing market share. 

So don't be a Poor Pioneer, looking back bitterly on all the creative work you did, only to find that other people made all the money from it. Use intellectual property rights in partnership with your creativity, to devise a successful business model.

It's much more fun to be a Rich Pioneer !

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See also: Creative Labourer - or Creative Entrepreneur? and Let's follow George Lucas

Artist's 'Second Life'

Artist Ken Walters sells his work in the virtual world Second Life, as well as in real life to galleries, individuals and companies.

I met Ken when he attended one of my training workshops for creative people in business and I was fascinated by his personal story as well as his artwork. A feature in The Guardian tells how a stroke made him into an artist, giving him another kind of 'second life' after previously working as an engineer, without any kind of artistic training. He now runs a successful creative business from his home in the North of England.

He has combined his new talents as an artist with a marketing strategy which includes a variety of online and virtual media including Second Life. Ken also publicises his work through social networking sites and has published images in the "T-Shirts and Suits (Creativity and Business)" international group for creative people in business within Facebook.

His income is derived from direct sales and through the licensing of his intellectual property.
Global corporation EA Games were impressed with his work and commissioned him to design 100 digital dinosaurs for a new educational game called Spore. Ken retains ownership of the copyright in the designs and gets a cut of merchandise sales as part of the licensing agreement.
In this way he is developing additional income streams as a Creative Entrepreneur.

Ken Walters can be contacted by email (mail@kwdag.biz) and his website address is http://www.kwdag.biz/.
His character name in Second Life is Blunt Fhang.

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3 (or 14) Kinds of 'Free'

Thanks to Hannah Rudman for sending me a link to an article on Chris Anderson's 'Long Tail' website about '14 Free Business Models', which is based on a paper entitled 'Copying and Copyright' by Google's economist, Hal Varian.

The 14 business models which involve giving things away free include: 'Sell Physical Complements', 'Advertise Yourself', 'Sell Information Complements', 'Site Licences', 'Sell Other Things', 'Sell Personalised Versions' and 'Ransom'.

Another blog post by Chris Anderson is about The Three Kinds of Free, ie (1) 'Cross Subsidy', where giving away one thing leads to sales of another, (2) 'Third-Party Subsidy', where advertisers, for example, pay for free content and (3) the 'Freemium' business model, where the vast majority of consumers get the product for free and a small percentage pay a premium for some kind of enhancement which subsidises free distribution to the majority. "In this model, charging a small percentage of a large user base beats charging a large percentage of a small user base", Chris Anderson says.

There are plenty of good reasons to give things away for free - including making more money.
The decision to publish my book 'T-Shirts and Suits: A Guide to the Business of Creativity' as a free eBook was based on the same kind of thinking as the business models described above.

Read also 'Give it away free' which includes example of how creative enterprises in Brazil and China have given things away free for smart business reasons.

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Creative Times: Getting ideas from unusual places

Creative_times_september_2008_front

A great place to get ideas is from business sectors outside the creative industries.
Why not buy a few magazines you've never read before?
Or go to a networking meeting of professionals from an industry you've never engaged with.
Creative people should get out more!
Read article >

Creative Times is now online ! 
Link: www.creativetimes.co.uk

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T-Shirts and Suits: A guide to the business of creativity About the book Buy the book Free eBook
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